SFU & iOS (2.x+)

The iPhone is currently the best solution for mobile compatibility with SFU Connect. It supports email, multiple calendars, contacts, and SFUNET-SECURE out of the box. Setting up these services takes less than ten minutes and requires no additional software.

Note: All instructions below pertain to iPod touch devices with version 2.0 or later as well.

Configuring for SFU Connect

To enable email, calendar, and contact synching on your phone, you must add your SFU account to your iPhone. To do so, complete the following steps:

  1. Starting at your home screen, tap Settings.
  2. Tap Mail, Contacts, Calendars.
  3. Tap Add Account…
  4. You will be shown various email account types. Tap Microsoft Exchange. If you do not see this option, you must upgrade to iPhone version 2.0. See apple.com for details.
  5. Fill in your account information. See pictures below for guidance. Please note that the domain field must be left blank. The description field defaults to your email address, however, another name may be chosen (i.e. “SFU”). Tap Next.
  6. After your account information is verified, a server field will appear. Type connect.sfu.ca and tap Next.
  7. After server name is verified, you will be asked what you would like to sync. By default, mail sync will be turned on. If you would like you may activate calendar and contact syncing as well. These settings can be changed at anytime. See “Syncing Options” for more details. Tap Save when finished.

*Note* There is also the option of using IMAP to sync mail. To use IMAP instead of Exchange, choose “other” in the email account type list, and use the following settings to set up: Incoming: imap.sfu.ca Outgoing: mailgate.sfu.ca.

The most obvious difference between using Exchange and IMAP for SFU Connect is that while Exchange offers synchronization between mail, contacts and calendar via push/fetch, IMAP provides synchronization between mail and notes via fetch only. Clearly there are pros and cons. If push mail, contacts, and calendar is a priority, go with Exchange. If push isn’t an important factor, and would like to synchronize notes, use IMAP. 

Push, Fetch, and Battery Life

While push email offers an instant notification of new emails, the downside is a shorter battery life. If you find you require more battery life you can disable push and instead use fetch, which grabs new email at a set interval (15, 30, or 60 minutes).

  1. Starting at your home screen, tap Settings.
  2. Tap Fetch New Data.
  3. If you would like push email, ensure the slider is in the ON position. If you would like to disable push email, ensure the slider is in the OFF position.
  4. When push is OFF, your iPhone will fetch new email at the selected interval.

Syncing Options

Push email offers synchronization of email, calendars, and contacts. You may choose which of these services you would like to enable, depending on your requirements.

  1. Starting at your home screen, tap Settings .
  2. Tap Mail, Contacts, Calendars.
  3. Tap your email account.
  4. Using the ON/OFF switches, select the services you would like synchronized.  


Once you have configured push email for your device (see “Configuring SFU Connect”) you are able to send, read, delete, and move emails. Any changes made on your device will be reflected in the web client.

Getting Started

  1. Starting at the home screen, tap Mail. By default, this is found in the dock.
  2. Tap Inbox to view any new messages or another folder to review older messages.
  3. To create a new message, tap the new message icon, found at the bottom right of the screen.

Sorting and Deleting Messages

The iPhone allows sorting and deleting of messages. Any changes made on your device will be reflected in the web client.

  1. Starting from any email folder, tap Edit, located in at the top right of the screen.
  2. Tap any message you wish to move or delete.
  3. After selecting the emails you wish to modify, tap Delete or Move.
  4. If moving emails, you will be asked to specify where you would like them to be moved.


With push contacts enabled, your addresses and phone numbers are always up-to-date in your device. Any changes made on your device are immediately updated for viewing on the web and vice versa. To view and edit your contacts tap on Contacts.


Calendaring with the web client and your device is seamless when keeping appointments, meetings, and events organized. It also allows for real-time event invitations.

It is notable that while the iPhone does support multiple calendars, this does not include shared calendars from other SFU Connect accounts.

Adding an Event

  1. Starting at the home screen, tap Calendar.
  2. Tap the plus icon, located in the top right of the screen.
  3. Fill in appropriate event information.
  4. Tap Done.

Note: Inviting others to an event must be done using the web client.

Event Invitations

When someone sends you an event invitation, the request will immediately appear on your device. You then have the option to close the notice or view the event.

While viewing the event invite, you are able to review time, place, attendees, as well as other information. If you are unsure of your availability, scroll to the bottom of the invitation and tap Show in Calendar. This will give you a preview of the event in your calendar, allowing you to see your availability. When finished, tap Accept, Maybe, or Decline.

If you would prefer not receiving event invitations and instead manually checking them within the calendar application do the following:

  1. Tap Settings.
  2. Scroll down and tap Mail, Contacts, Calendars.
  3. Scroll down and switch New Invitation Alerts to OFF.

Note: The calendar application icon will display a notice of a new event with a numbered badge.



The iPhone works on campus for both SFUNET and SFUNET-SECURE. However, it is highly recommended to use SFUNET-SECURE as it is not only more secure, but also more convenient.


To setup SFUNET for usage, follow the steps below:

  1. Starting at the home screen, Tap Settings.
  2. Tap Wi-Fi.
  3. Tap SFUNET under Choose a Network… (if it does not appear, you are out of range).
  4. Click the home button to return to the home screen.
  5. Tap Safari and you will be redirected to a login page.
  6. Login using your SFU computing ID and password.

SFUNET will now function for all applications accessing the Internet. It is important to note that once your iPhone goes to sleep you must repeat the steps above. For a simpler solution, see SFUNET-SECURE.


Follow the steps below for initial setup:

  1. Starting at the home screen, tap Safari.
  2. Enter the following URL in the address bar: http://www.sfu.ca/itservices/technical/wireless/configuration/configuration_iphone.html.
  3. Login using your SFU computing ID and password.
  4. Tap Install SFUNET-SECURE.
  5. Tap Install and confirm choice.
  6. Enter your SFU computing ID and tap Next.
  7. Enter your password and tap Next.
  8. If your credentials verify, tap Done.

In the future, your iPhone will automatically connect and authenticate to SFUNET-SECURE when it is in range.


This guide is heavily based on the information available on SFU IT Services.

  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: